Returns Policy

We understand that there will be times when you may want to return an item.

Items that are faulty, unsafe or do not match their description will be refunded or exchanged where proof of purchase is provided. 

We are also happy to provide an exchange where the items are returned within 30 days of purchase unused, in original condition and accompanied by proof of purchase.  Exchanges will only be offered on items in saleable condition. A returned item may be exchanged for an alternate item or store credit. 

After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We normally confirm receipt of your order within 24 hours of ordering. 

We will attempt to send your goods via Australia Post within 1-3 working days. However, if goods are unavailable, delivery will take a little longer.

If you wish to query a delivery, please contact us at 02 5100 2730