This policy covers how we use your personal information.
We take your privacy seriously and will take all measures to protect your personal information. We comply with the Privacy Act 1988 (Cth) and with the Australian Privacy Principles.
We only collect personal information that is required to fulfil your order or to enable us to provide services to you. This includes your:
Name
Contact phone number
Billing address
Shipping address
Email address
Credit card or bank account information
Your purchases with us
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our services.
Your information is only used to fill your order or to provide services to you (including to maintain our loyalty program). We do not sell or redistribute your information. We will only disclose your information to a third party with your express or implied consent or where required to by law.
Only your order data billing, shipping, and order contents data is stored on our server and those of our contracted service providers. This information is encrypted before it is transmitted over a web server.
You can access the personal information we hold about you at any time by contacting us on 02 5100 2730 or e-mail to hello@bookcow.com.au.
If you are concerned with the way we have handled your personal information, please contact us on 02 5100 2730 or by e-mail to hello@bookcow.com.au.
This will ensure the prompt investigation of your complaint. If we have not handled your personal information in an appropriate way we will take steps to remedy your concerns promptly
Dhawura nguna, dhawura Ngunnawal. Yanggu ngalawiri, dhunimanyin Ngunnawalwari dhawurawari. Nginggada Dindi dhawura Ngunnawalbun yindjumaralidjinyin.
We acknowledge to the traditional owners and custodians of the land we work and live on, the Ngunnawal people, and pay respect to their elders past, present and emerging. We value their continuing contribution and the contribution of other First Nations peoples to the life and culture of our city and country.
Copyright © 2021 From 1846 Pty Ltd (ABN 91 236 554 707) as trustee for the From 1846 Trust - trading as The Book Cow - All Rights Reserved.
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